Privacy Policy

Last updated: July 2026

The Skn Standard ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book an appointment with us.

Information We Collect

When you book an appointment, we collect:

Full name
Email address
Phone number (mobile)
Appointment details and service preferences
Any notes or skin concerns you voluntarily provide

How We Use Your Information

We use your information solely to:

Confirm and manage your appointment
Send appointment reminders and follow-up communications
Respond to your questions or requests
Improve our services

SMS / Text Messaging

By providing your mobile phone number and booking an appointment, you consent to receive SMS text messages from The Skn Standard related to your appointment, including booking confirmations, reminders, and cancellation notices.

Message frequency: You will receive approximately 2–4 messages per appointment (confirmation, reminder, and follow-up).
Message and data rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP at any time to unsubscribe from text messages. You may also contact us directly at hello@sknstandard.com.
For help: Reply HELP or contact us at hello@sknstandard.com.

Non-Sharing of Mobile Numbers

We do not share, sell, rent, or trade your mobile phone number or any personal information with third parties for their marketing purposes. Your mobile number is used exclusively to communicate with you about your appointment at The Skn Standard.

Data Storage & Security

Your information is stored securely on Cloudflare's infrastructure. We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable laws. You may request deletion of your data at any time by contacting us.

Third-Party Services

We use the following third-party services to operate our booking system:

Cloudflare — hosting and database infrastructure
Twilio — SMS messaging service (your phone number is transmitted to Twilio solely for the purpose of sending you appointment-related texts)
Resend — transactional email service

Each of these services has their own privacy policies. We only share the minimum information necessary for these services to function.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of SMS communications at any time by replying STOP

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Skn Standard
Email: hello@sknstandard.com
Location: Los Angeles, CA