Privacy Policy

Last updated: July 2026

The Skn Standard ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

When you book an appointment through our website, we collect the following information directly from you:

Full name
Email address
Mobile phone number
Appointment preferences and service selections
Any notes or skin concerns you voluntarily provide

How We Use Your Information

We use the information we collect solely to:

Confirm and manage your appointment
Send you SMS text messages related to your appointment (confirmations, reminders, and follow-up messages)
Respond to your questions or requests
Improve our services

SMS Messaging Program

The Skn Standard operates an SMS messaging program for appointment-related communications. By providing your mobile phone number and checking the SMS consent box on our booking page at sknstandard.com/booking.html, you expressly consent to receive recurring SMS text messages from The Skn Standard.

Types of messages: Appointment confirmations, reminders, and follow-up messages.
Message frequency varies. You will receive approximately 2–4 messages per appointment.
Message and data rates may apply.
To opt out: Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation of your opt-out.
For help: Reply HELP or contact us at hello@sknstandard.com.

Non-Sharing of Mobile Information

We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes.

Your mobile phone number is used exclusively to communicate with you about your appointment at The Skn Standard. It is never sold, rented, traded, or disclosed to third parties for their own marketing use.

Third-Party Service Providers

We work with the following third-party service providers solely to operate our booking and messaging systems. These providers receive only the minimum information necessary to perform their functions and are not permitted to use your data for any other purpose:

Cloudflare — secure website hosting and database infrastructure
Twilio — SMS delivery service (your phone number is transmitted to Twilio solely to deliver appointment-related text messages on our behalf)
Resend — transactional email notifications

Data Storage & Security

Your information is stored securely using industry-standard encryption and security practices. We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable laws. You may request deletion of your data at any time by contacting us at hello@sknstandard.com.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of SMS communications at any time by replying STOP

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Skn Standard
Email: hello@sknstandard.com
Website: sknstandard.com
Location: Los Angeles, CA